Saturday, September 17, 2005

GotGame?

What Does It Take to Succeed in Retail? Ask Arthur Rubinfeld
When Arthur Rubinfeld joined Starbucks, the company had some 100 stores in the U.S. As executive vice president, he presided over an expansion that saw this number rise to more than 3,800 stores worldwide. In 2002, after leaving Starbucks, Rubinfeld founded Airvision, a consulting firm whose clients include Gateway, Adidas and Washington Mutual. In Built for Growth: Expanding Your Business Around the Corner or Across the Globe, Rubinfeld and co-author Collins Hemingway draw upon lessons from Starbucks and other brands to present what they call a "holistic approach to retail development, combining theory and practical ideas to cover the entire scope of what it takes to succeed in retail." Knowledge@Wharton interviewed Rubinfeld about his strategies for success.