Monday, July 31, 2006

Still think you don't need to utilize a blog to talk to your guests?

The ever-expanding blogosphere still qualifies as the Wild West of the Internet. But at least one weblog-savvy operator has used the online medium to get his new restaurant off to a flying start, attracting everything from a crowd of paying customers on day one to extensive coverage by mainstream media outlets soon thereafter. The total dollar outlay for the publicity blitz that made a hit of blogger Jim Reams' new Mothership BBQ in Nashville? Zero.

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Blame it on Chipotle!

Remember when rapid growth in the fast casual segment was thought to come primarily at the expense of quick-service restaurants? No more. In the current economic environment, a value proposition that combines casual-restaurant-quality food with near-QSR pricing points seems to be convincing many patrons to forego the full-blown casual dining experience and opt for a fast-casual meal instead. Need evidence? Check out the numbers the leading casual dining chains have put up so far this year.

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Sunday, July 30, 2006

Speak of the devil!

Not sure if you receive the IRS E-newsletter “Newswire” or not (you should and it's free!) but this is what was announced Friday.

IRS Announces New Tip Reporting Program

IR-2006-118, July 28, 2006

WASHINGTON — The Internal Revenue Service today released formal guidance on its new tip reporting procedure, the Attributed Tip Income Program (ATIP) ATIP expands the existing IRS tip reporting and education program by offering employers in the food and beverage industry an additional tip reporting program. ATIP reduces industry recordkeeping burdens, has simple enrollment requirements and promotes reporting tips on Federal income tax returns.

ATIP provides benefits to employers and employees similar to those offered under previous tip reporting agreements. However, ATIP does not require employers to meet with the IRS to determine tip rates or eligibility. Employers are not required to sign an agreement with the IRS to participate. Like other tip reporting programs, participation by employers and their employees is voluntary.

Employers who participate in ATIP report the tip income of employees based on a formula that uses a percentage of gross receipts, which are generally attributed among employees based on the practices of the restaurant.
Employers receive significant benefits by participating in ATIP:
•The IRS will not initiate an “employer-only” 3121(q) examination during the period the employer participates in ATIP.
•Tip reporting is simplified and in many cases employers will not have to receive and process tip records from participating employees.
•Enrollment is simple. There are no one-on-one meetings with the IRS and no agreements to sign. Employers elect participation in ATIP by checking the designated box on Form 8027, Employer's Annual Information Return of Tip Income and Allocated Tips.
Employees also benefit from ATIP:

Participating employees do not have to keep a daily tip log or other tip records.
•The IRS will not initiate a tip examination during the period the employer and employee participate in ATIP.
•The improved income reporting procedures could help employees qualify for loans or other financing.
•Employees who work for a participating employer can easily elect to participate in ATIP by signing an agreement with their employer to have their tip income computed under the program and reported as wages.

Some general requirements for participating restaurants:
•The employer annually elects to participate in ATIP and uses the prescribed methodology for reporting tips by filing Form 8027 and checks the ATIP participation box. Simplified filing is provided for small establishments not required to file Form 8027.
•Employer's establishment must have at least 20% of gross receipts as charged receipts that reflect a charged tip.
•At least 75% of tipped employees must agree to participate in the program.
•Employer reports attributed tips on Employees' Forms W-2 and pays taxes using the formula tip rate
•The formula tip rate is the charged tip rate minus two percent – the two percent takes into account a lower cash tip rate.
•The charged tip rate is based on information from the establishment's Form 8027.

ATIP is a three-year pilot program for food and beverage employers. Employers will participate on an annual basis. The first annual basis begins January 1, 2007.

Details and requirements for participation for employers and employees are available here at
http://www.irs.gov/pub/irs-drop/rp-06-30.pdf

You can subscribe to Newswire by going here
http://www.irs.gov/newsroom/content/0,,id=105771,00.html

Have Fun Today!
Jeffrey Summers
Jeffrey@GetGame.Biz

Friday, July 28, 2006

Steak house may be liable for $2.5m - Waitresses win suit after losing their tip money and jobs

By Diane E. Lewis, Globe Staff | July 27, 2006

Hilltop Steak House in Saugus could be required to pay more than $2.5 million in damages to wait staff after an Essex County jury found that the restaurant's function department illegally steered tip money to managers.

The Essex Superior Court jury that returned the verdict late Tuesday also found that the restaurant wrongfully fired four waitresses because they complained about losing a percentage of their tips.

The case, the first of 19 so-called ``tip cases" to go to trial in the state, was filed after the Legislature amended Massachusetts law four years ago to say that waitresses, waiters, and bartenders are not legally required to share tips with managers or kitchen staff.

The Massachusetts tip law requires that all proceeds from tips, gratuities, and service charges that are added to bills after customers are served must be distributed to wait staff. The law bars restaurant owners from distributing the money to other employees, including managers, even if they also serve food and beverages.

``These waitresses made $3.60 per hour plus a gratuity," said Boston lawyer Shannon Liss-Riordan, who represented the Hilltop wait staff. ``But the managers who were getting their money were making several hundred dollars per week." She said that, in some cases, the waitresses received 14 percent of the 18 percent gratuity, with the remainder going to managers.

Boston lawyer John Coyne , who represented the restaurant, declined to comment.

The jury awarded $125,000 to each of three plaintiffs, and $75,000 to a fourth. The jury also found that harm suffered by the waitresses as a result of the restaurant's violation of the tip law and its decision to fire them merited tripling of $610,000 in damages. Of that, $160,000 will be shared by 42 members of a class certified by the court. With the addition of attorneys' fees and interest, the final judgment is expected to increase beyond $2.5 million, said Liss-Riordan.

Janet Calcagno , 45, of Saugus said yesterday that she worked at the restaurant for five years and did not know that she was earning tips because the company did not allow wait staff to see the final bill.

``Normally, management would present the bills to the customers and wait staff was not allowed to see a bill," she said. ``Then, one day one of us saw the bill and noticed that they were charging 18 percent to the customers, but we were not getting all of the gratuity."

In January 2003, a month after four waitresses complained, they were fired . They are identified in court papers as Calcagno ; Joan Rossi , 51, of Saugus; Sunok Gatchell of Revere; and Chong O'Connell, 45, of Everett.

During the trial, Hilltop Restaurant said its managers were entitled to tips because they regularly served food and beverages.

A dozen lawsuits over tips are still pending in the state, including cases that were filed against the Four Seasons, Gillette Stadium, the Weston Golf Club, Top of the Hub, Grill 23 & Bar, The Federalist, and Northeastern University. Seven other cases, including one involving room service at the Four Seasons and eating establishments at the Ritz-Carlton and Boston Harbor Hotel, have been settled.

Restaurants across the country are facing similar lawsuits. In June, a lawsuit filed in California on behalf of some 100,000 Starbucks counter staff was granted class-action status by a superior court judge. The suit alleges that the workers were forced to share their tips with supervisors in violation of wage laws. In New York, meanwhile, the state attorney general three years ago began cracking down on attempts to compensate wait staff only with tips. New York labor laws mandate a minimum wage of $3.30 per hour for all wait staff regardless of the amount of tips earned.

Have Fun Today!
Jeffrey Summers
Jeffrey@GetGame.Biz

Thursday, July 27, 2006

Strategic Management - Promises, Lies and Apologies: Is It Possible to Restore Trust?

In the workplace, trust is essential to day-to-day business, whether it's one colleague trusting that another will do her share of a project, an employee trusting that his boss will reward him for working long hours to meet a deadline, or a customer trusting that a company will fill an order correctly and deliver it on time. The intertwining issues of trust, deception, apologies and promises are explored in a new research paper titled, "Promises and Lies: Restoring Violated Trust," by three Wharton professors who came up with a unique laboratory experiment to see what happens when trust breaks down. "While deception may be tempting because it can be used to increase short-term profits for the deceiver," the researchers note, "we find that the long-term costs of deception are very high."


Read article here! http://knowledge.wharton.upenn.edu/article/1532.cfm

Tuesday, July 25, 2006

Ordering restaurant loans doesn't come over-easy

By RANDY CRAIG

When Tom Casaburo searched for financing for his first restaurant, he talked to practically every bank in town. Even having one of the bank presidents as a neighbor didn't help.

“He later said it was the best loan he never got to make,” said Casaburo, owner of the five Casa Restaurants in Fort Wayne

Finally, Casaburo and his partner, neither of whom had restaurant experience, found a sympathetic ear at the now-defunct Indiana Bank. They convinced the loan officer of the need for an Italian restaurant in town and displayed the success of their past business endeavors and determination to succeed.

“(It was) a real good sales job, I guess,” Casaburo said.

Not much has changed since Casaburo's struggle to finance his restaurant decades ago. Banks still shy away from lending money for restaurant ventures. Their high failure rate coupled with intense competition makes some banks skittish.

That's why perseverance like Casaburo's pays off. The bank submitted an application for a Small Business Administration loan, with Casaburo putting up equity in his home and car and his partner's life-insurance policy as collateral.

Linda Smith, vice president of National City Bank in Fort Wayne, said entrepreneurs looking to start a restaurant will be more attractive to banks if they already have experience running a restaurant. They should also have collateral in the form of CDs, stocks or bonds in addition to any restaurant assets they might already have. A strong, detailed business plan helps, too, she said.

Read More Here! http://www.fwdailynews.com/articles/2006/07/25/greater_fort_wayne/news/business12.txt

Monday, July 24, 2006

Debunking the Top 10 Myths About Debt!

Borrowing money can be good for your business—really


1. Debt is dangerous. When used smartly, debt is a vital building block for a fast-growing business. Before taking on debt, be sure you can predict the future cash flow available to pay it off. Further protect yourself by balancing debt with equity. And finally, manage your personal and business risk by looking at the big picture—what would happen if the business could not provide enough cash to pay the loan back?

2. All loans have to be paid back in cash. “Convertible” loans actually allow a successful business to convert the borrowed amount to an equal value of stock in the company.

3. Banks are my only option. Wealthy individuals, called angel investors, are probably the most prolific lenders for small businesses. Corporate finance companies, private investment funds, even credit card processing companies are also making the kinds of loans that banks can’t or won’t. But make sure the terms are at least as good as the best traditional loan.

4. I can’t afford the payments. Loans that require interest-only payments and “negative amortization loans” are two examples of low-payment loans. They will be more expensive in the long run, but the smaller payments may be a good fit for a rapidly growing business. Traditional loans can be made more affordable by negotiating a longer payback period or an adjustable rate that starts low and then “floats” as rates change.

5. As long as I make my payments, I’m ok. Larger loans from institutional lenders (like banks or corporate finance companies) will include specific loan terms, like keeping a certain amount of cash on hand or meeting strict profitability targets. Breaking just one “covenant” can force immediate repayment of the entire loan amount.

6. Debt is expensive. Actually, interest rates are low, and when the tax deduction for interest expense is factored in, debt is pretty cheap. Borrow only when the rate of interest is lower than the rate of return.

7. One size fits all. Just as a house is best financed with a 30-year mortgage, most business purchases should be matched with a loan of a size and term that roughly matches the size and term of what is being purchased.

8. All loans require collateral. Credit cards are the obvious exception, but there are others. Often called “cash flow loans,” these rely simply on a business’s ability to make payments. Lenders want to see a solid business plan. These loans carry higher interest rates.

9. I don’t have any collateral. Many lenders are able to use certificates of deposit, stock accounts, cars, boats and other personal assets (including your home, of course). And don’t forget that the business assets you most need to purchase often make their own collateral. Most equipment vendors, for example, will be able to recommend leasing companies for their products.

10. Banks only make loans when I don’t really need the money. Getting a loan is only difficult for the unprepared. So do your homework before talking to a banker. A great business plan, clean financial statements and detailed financial forecasts will carry a lot of weight.

Thursday, July 20, 2006

New Update from USDA Economic Research Service (ERS)

U.S. consumers spent, on average, 9.9 percent of their disposable income on food in 2005, according to recently released statistics from the USDA Economic Research Service (ERS). That is up slightly from 9.7 percent in 2004. The percentage dropped to single digits for the first time in recorded U.S. history in 2000.

Economists have mixed reactions to rise in wholesale prices

Wholesale prices jumped in June as food costs rose at the fastest pace in 20 months and gasoline prices also gained, the government said Tuesday in a report that reassured some economists but heightened inflation concerns for others.

Source: http://www.restaurantnewsresource.com/article23233.html


Sector Preview: Fast-food restaurants

The restaurant sector as a whole is facing a slowdown in traffic and same-store sales as consumers, feeling the pinch in their wallets from record-level gas prices and interest rates, are eating out less.


Read Article

Tuesday, July 18, 2006

The Equipment Breakdown Cycle

With the summer heat hovering around triple digits, or just below in every state across the country, this will be the week your coolers, your ice machines, and your prepared food cases take their last breath and fade out into the sunset. Oh, and let's not forget about the air conditioning. Remember when that was supposed to be serviced but you had to pay the rent instead? Well, you never did call the service company back, did you? It was bound to happen. We usually wait until the last moment to service the work horses that get us through the

Source: http://feeds.allbusiness.com/~r/blog/11534/~3/http%3A%2F%2Fwww.allbusiness.com%2Fblog%2FRestaurantBlog%2F11534%2F006410.html


It's never the economy...it's the operator!

Got a hankering for an Outback steak but the budget for a Big Mac? Apparently, many folks feel that way, as the slowing economy dulls the nation's appetite for casual dining. For the first time in years, the $70 billion casual dining industry — sit-down eateries that generally serve alcohol and sell entrees from $10 to $20 — is taking a hit.

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Indies fight back!

For some, the face of Gwinnett is suburban sprawl, crawling traffic jams and mile upon mile of fast-food and chain restaurants. But throughout the county, city leaders are determined to change that perception.

Read Article

Monday, July 17, 2006

Want Mo'Money? Better Get Mo'Creative.

From Dan Pink's Whole New Mind to CNNMoney.com's The Imagination Economy to MarketingProfs.com's left brain/right brain business model -- the consensus is that if you wish to expand your wallet, you need to start by expanding your mind.

The only thing that can't be outsourced is an individual's outrageous imagination.

Source: http://innovation.ducttapemarketing.com/2006/07/want_momoney_be.html


Take a tax break today

Corporations are afforded a series of tax benefits and advantages by the IRS, such as:

Income Shifting: The ability to divide income between the corporation and its shareholders in a manner that lowers overall taxes is referred to as Income Shifting. This practice is by far one of the greatest benefits of incorporating a business.

Fringe Benefits: While startup businesses in this unpredictable economy may be less eager to offer fringe benefits to employees, corporations are afforded favorable treatment over non-corporate entities in the area of fringe deductions.

Business Losses: In a corporation, there are no limits or restrictions on the amount of capital or operating losses that a corporation may carry back or forward to subsequent tax years. Unincorporated entities, however, are subject to more stringent rules regarding corporate losses. For example, an individual owning a sole proprietorship cannot claim a capital loss greater than $3,000 unless he or she has offsetting capital gains.

Dividends From Other Corporations: Where a corporation is cash-heavy and shareholders do not desire to withdraw the cash assets, the dividends received exclusion will serve as a great benefit of incorporating. In a nutshell, a corporation can receive dividends from stock it owns in another unrelated corporation 70% tax free. In other words, where an individual may be required to pay taxes on ALL of a $10,000 corporate stock dividend, a corporation that falls within the dividends received exclusion is taxed on only $3000. This gets tricky.so please consult your tax professional before implementing this strategy.

Leasing Assets to your corporation: Leasing your personally owned property (real estate, automobile, or even a domain name) to a corporation may provide tax savings to many individuals. Please note, however, that the IRS will often scrutinize this type of leasing arrangement. Therefore, the lease terms must be fair to both parties in the transaction (to you and to your corporation). This benefit of incorporating is rather similar to the Income Shifting discussed above.

Self-Employment Tax Savings: In an S-Corporation, however, only earnings actually paid out to an owner as compensation for services are subject to payroll taxes. Any money left in the business for reinvestment or distributed to the shareholder as a dividend is not subject to payroll taxes...and not subject to self-employment tax.

OK. Ready for a tax break? If so, go to mycorporation.com or find an accountant near you




Source: http://finance.ducttapemarketing.com/2006/07/tax_a_tax_break.html


Arbitrations Fall From Grace

Usually, I like to write my own headlines, but this one from the original story is too perfect to touch — that or I’m too tired. . . .

A good detailed article from In-House Counsel on why the arbitration fad’s been a disappointment to companies that had hoped it would be a magic bullet for [...]


Read more here!


Shameless commercial!

If you have operational issues you need resolved, call me at 1-877-GameOn1 to talk about how we can help you build a better restaurant!

The first one who does this in your market is going to win big. It might as well be you!

Also, check out my online store and see what products and services you can use to help you coach yourself to greater success!

Friday, July 14, 2006

Dietary fats: the good, bad and worst

What works great in the kitchen doesn't always work so well in your body. In the culinary arts, fats make food taste good. In the medical arts, it isn’t so simple. Some fats, namely mono- and polyunsaturated fats, are good for long-term health. Other fats, namely saturated and trans fats, aren’t so good and, in fact, can be downright unhealthy. The collision between what’s good in the kitchen and what’s good in the body poses problems for restaurants across the country.


Read more here!

On Eliminating Trans Fats

With a scarcity of adequate substitutes, it's easier said than done. Trans fats contribute 4 percent to 7 percent of calories from fat. Yet for many years they were largely invisible, detected only by people who knew that the terms “partially hydrogenated vegetable oil” or “vegetable shortening” in a list of ingredients indicated their presence.After a lengthy review, the Food and Drug Administration mandated that starting Jan. 1, 2006, food labels must list trans fats along with total and saturated fats. A number of U.S. companies, including Kraft, Cargill and Frito-Lay, have responded to this rule by working to remove trans fats from their products. On the restaurant front, upscale restaurants as well as some quick service restaurants have switched to trans-free oils for deep frying.

Read more here!

Dining Out is a Quintessential American Pastime, According to Report

Ninety-six percent of U.S. adults dine out at a restaurant at least once per month. Two-fifths(40 percent) of the population visited a Quick Service Restaurant, such as McDonald's, Wendy's or Subway, six or more times during the past month, according to a new report on the restaurant industry from Scarborough Research. About one-fifth (19 percent) of U.S. consumers visited a sit-down restaurant (such as TGI Friday's or Chili's) six or more times during the past month. These are just three of the findings in "The Restaurant Report," an analysis released by leading market research firm Scarborough Research.

Read Article

Thursday, July 13, 2006

Lowering standards!

Nice riff from Andy: You ain't gonna learn what you don't want to know.

Catering boosts profits

Restaurants like Au Bon Pain, Firehouse Subs, Mr. Goodcents and Mama Fu’s Asian Grill say catering accounts for roughly 5 percent to 15 percent of net sales.

Read on...

Defining fast casual

By Fred Minnick

What is fast casual?

As editor of Fast Casual magazine and (its) Web site, I am frequently asked this question. Sometimes I have to correct people who claim their restaurant is fast casual when it’s really a QSR or casual-dining restaurant. I can’t blame them for miss-categorizing their outfits; fast casual is a hybrid and, well, it’s the hip thing to be called.

With that said, it’s important we are very selective in who we call fast casual.

Here’s the formula I use:

Restaurant service model (food is brought to the table or food is picked up) + food is made to order + price points + nice décor = fast-casual restaurant.

Three out of four are required for me to call a restaurant “fast-casual.”

Is this an exact science?

No.

And now fast casual is more than just a segment; in a sense, it’s a culture-wide trend. Many top retailers are testing financial cafés and retail cafés.
For the expressed intent of providing fast-casual operators a quality resource, we have to set parameters for what we dub fast casual. You would be amazed at how many QSRs call themselves fast casual. And when you acknowledge that it sounds better than fast food, I guess I can see why. But if 80 percent of the menu items are born in the fryer or on the grill, and there is a 99-cent “value menu,” the restaurant is not fast casual.

Restaurant consultant Arlene Spiegel said it best: “You can’t just put in a sofa or an upscale design and call fast food a fast casual.” In other words just because McDonald’s now has upholstered seats does not mean it has evolved from quick service to fast casual.

That’s not to say, this Web site will not cover QSRs, coffeehouses or casual-dining chains that influence the fast-casual segment. Starbucks is a perfect example. One could peruse through FastCasual.com and find numerous Starbucks-related stories because Starbucks follows a fast-casual model and fast-casual operators can learn from Starbucks’ efficiency. And let’s face it: Starbucks is exceptionally well run and most people in this industry want to know what it’s doing.

Another example of a non- fast-casual segment we cover is ice cream stores. Cold Stone has a fast-casual model; the ice cream is freshly made, the décor is upscale and customers customize their selections. We write about Cold Stone when learning about its practices would benefit fast-casual operators. Interestingly, last week’s news story “Cold Stone hires former VP as president” was FastCasual.com’s most widely read piece.

However, we won’t typically run a news item that details Cold Stone’s latest limited-time offer because an LTO shake at Cold Stone has less impact on a fast-casual operator than if Panera Bread Co. tested shakes. We view operators like Starbucks and Cold Stone as peripheral rather than direct competitors while acknowledging their important impact on fast-casual dining

Hybrids of the hybrid

There are a few chains that are hybrids within the hybrid. We call these restaurants the 10 percent.

Because Culver’s units have drive-thrus, many industry analysts classify them as a QSR even though the chain’s food is made to order. We, however, acknowledge that the food is brought to the table and the average ticket is in the $9 range. Sure, they have a QSR component, but they are fast casual.

Back Yard Burgers’ average check is $6.50, which is low for a fast casual, but by our equation it meets three out of our four requirements. The food is made to order, brought to the customer and the store interior design and décor is quite comfy.

Many people think Subway is fast casual because the food is prepared before the customer. However, its low price points (in the $4 to $5 range), and informal décor place it firmly in the QSR category.

Like Subway, Quiznos has a couple of fast-casual components, but we consider both chains QSR. However, Fast Casual magazine and this Web site have covered sub restaurants because of their efforts to produce more premium sandwiches. Plus, we believe fast-casual sub chains, like Penn Station Subs, consider Quiznos and Subway competition. Again, QSR sub chains are peripheral competitors whose practices justify occasional attention.

With all that said, this site and the Fast Casual magazine exist to help operators attract more customers and get a chunk of the $511-billion restaurant industry.

We may debate what fast casual is within the industry, but at the end of the day, consumers don’t care what we call it. They just want to eat.

The history and the future

Where did fast casual come from? We believe as the Baby Boomer generation grew older they desired better food quickly. And now fast casual is more than just a segment; in a sense, it’s a culture-wide trend.

Many top retailers are testing financial cafés and retail cafés. These express concepts are certainly unconventional for these industries, but so were Panera Bread and Starbucks at first.

Fast Casual magazine publisher Paul Barron believes fast casual is a business component similar to drive-thru when it originated. After drive-thru was invented, it proved effective in variety of disparate businesses like banks, drug stores and dry cleaners. Today, it’s hard to imagine life without drive-thru.

I’d be willing to bet that in 10 years consumers won’t be able to live without the convenience and quality of fast casual, especially the restaurants. There are already scores of fan Web sites dedicated to favorite fast casuals like Chipotle and Atlanta Bread. Simply put, consumers love these restaurants, and they love this service model.

Thursday, July 06, 2006

Give 'em an inch, and they take a mile!

AMA's proposal to regulate salt in restaurant foods sparks debate
The Baltimore Sun

Americans who push their salt shakers away at home, only to be swamped by salt in take-out and restaurant fare, may get some help cutting back on the condiment. That's important, because we need salt to live - but in high doses, salt can worsen high blood pressure and increase the risk of heart disease and stroke.

Read Article

Tuesday, July 04, 2006

Top 10 reasons I won't do hourly fees - and why you should never pay them!

One of the top two questions I am constantly asked is, "why don't you charge an hourly rate?" Well after fielding it so many times, I knew I had to blog the reasons. I don't like talking about my job in these pages too much, which is why you don't see a lot about the fact that I'm booked almost every week from now till doomsday! But there are occasions when it is important to address crucial ideas that I am at the center of. So here are my top 10 resons for not charging an hourly rate. If you have comments or question, feel free to email them to me.

  1. There is a cap on your investment. You know exactly what is to be spent and there are no surprises.
  2. There is never a "meter running." You do not have to worry each time my help is requested that I might be here for an hour, a day, or a week.
  3. It is unfair to you to place you in the position of making an investment decision every time you may need my help. Otherwise, you're trying to determine the impossible: Is this an issue that justifies a $2,000 visit or a $500 phone call. No client should ever be in that position.
  4. Your people should feel free to use my assistance and to ask for my help without feeling they have to go to someone for budgetary approval. This only makes them more resistant to sharing their views, and at best delays the flow of important information.
  5. If I find additional work that was unanticipated but must be performed, I can do it without having to come to you for additional funds. In those instances, legitimate, additional work would otherwise be viewed as self-aggrandizing and an attempt to generate addition hours or days.
  6. If you find additional, related work that must be done, you can freely request it without worry about increased costs.
  7. The overall, set fee, in relation to the project outcomes to be delivered, is inevitably less of a proportional investment than hourly billing.
  8. If conditions change in your organization, you won't be in the difficult situation of having to request that the project be completed in less time. The quality approach is assured, since the fee is set and paid.
  9. If I decide that additional resources are necessary, there is no cost to you and I can employ additional help as I see fit.
  10. This is the most uncomplicated way to work together. There will never be a debate about what is billable time (e.g., travel, report writing) or what should be done on site or off site.

Monday, July 03, 2006

Happy 230th America!

My personal feelings aside, as well they should be on this day, I need to give a "Thank You" to the 2,535 soldiers who made the ultimate sacrifice and to the over 20,000 wounded, who make day's like July 4th more important than ever to remember how we are able to be free and enjoy the bounty of such a great nation.

My appreciation and thoughts also wind their way to the families of those who celebrate this day with a heavy heart but also a proud understanding of what duty, honor and country are all about as well.

Thank You!